COUNTERFEITS AND UNAUTHORIZED SALES
LERO FAMILY LLC - the owner of SHYLERO® brand is committed to producing quality products with a fine regard for detail. To ensure the integrity of SHYLERO® branded products, we have implemented strict quality control standards and have partnered with trusted distributors and retailers around the world. This established relationship with authorized retailers ensures that our customers receive exceptional service and quality products, along with a 1 year warranty on all products.
SHYLERO® brand success has made it a target of counterfeiters and unauthorized retailers selling inferior products to unsuspecting customers. When SHYLERO® branded products or look-alikes are purchased from unauthorized retailers, we cannot guarantee the quality or authenticity of the products, making them ineligible for LERO FAMILY LLC warranty protection. This is why warranty claims must be accompanied by acceptable proof of purchase from an authorized LERO FAMILY LLC retailer.
We encourage customers to avoid purchasing SHYLERO® branded products from unauthorized retail channels such as flea markets and discount websites. Aside from the risk of receiving inferior products (or no products at all), personal information and credit card details may be vulnerable to theft or fraud, and proceeds from these purchases may be utilized to fund illegal activities.
If you suspect that a company or individual is advertising or selling counterfeit or unauthorized SHYLERO® branded products, please contact us at supportproduct@shylero.com